Kind Regards runs on handwriting and goodwill. Pen pals write the letters. Readers make sure every envelope is kind and safe. Hosts put the kettle on for letter afternoons, and makers keep us stocked with cards. You do not need beautiful handwriting, perfect spelling or a lot of free time. You need to be kind, reliable and happy to follow a few careful rules about how post is handled. Choose a role below, then tell us a little about yourself. A coordinator will reply with next steps, training dates and the background checks the role requires.
VOLUNTEER WITH US
Register your interestSix ways to help, from one letter a month to one afternoon a term.
Write one letter a month to someone matched with care. Training takes about an hour.

Read letters at our office before they travel. Thoughtful, quiet and essential.

Welcome writers to a letter afternoon at a library, school or care home.

Make blank cards at home for writers who like something to decorate.

Bring Kind Regards to your class and write to a care home nearby.

Count, sort and pack stamps and envelopes. Ideal for a rainy afternoon.

Kind Regards is imagined as a small team of staff and a much larger team of volunteers. Names and roles are fictional; photographs are illustrative.
Programme coordinator
Ada reads every new form and makes the matches. Her list of shared interests currently includes beekeeping, Bollywood and bus routes.

Volunteer post reader
Ruth spent thirty years as a librarian and now reads the post on Tuesdays. She is very good at spotting a letter that needs a second look.

Schools partnerships
Tomás connects classrooms with care homes and turns up to every school visit with spare pens, just in case.

Pen pal and afternoon host
Walter has written to four pen pals so far and hosts the card circle at his local library, where he is in charge of biscuits.

Post from pen pals lands at our office. Every envelope is logged by first name only.

Two volunteers read each letter, check it against our guidelines and note anything for the coordinator.

Letters get a fresh envelope, a stamp and a short note from us, then go back out into the world.

Pen pals have a few weeks to reply. No rush, no word count and no wrong answers.

Tell us which role appeals and how you would like to be contacted. A coordinator will reply with the next steps. This sample form belongs to a fictional charity. Please do not share health details, home addresses or other sensitive information here.
Your first name
Your email
Which role interests you?
Send my detailsStraight answers to the questions most volunteers ask first.
Not at all. Readable is plenty. If writing by hand is difficult, a real programme could accept typed letters printed at home or dictated to a volunteer.
A pen pal letter takes most people under an hour a month. Readers and hosts usually give a couple of hours a term.
You can tell us what you enjoy and who you would like to write to. The coordinator makes the final match so that every pairing is safe and well suited.
It happens, and it is nobody’s fault. Let us know and we will close the pairing kindly, then offer a new match if you would like one.
No. Kind Regards is a fictional charity created for a website template. The roles, people and processes show how a real organisation could present its work.